1. Introduction
Kiwih (“we,” “us,” or “our”) operates the website kiwih.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. We are committed to protecting your privacy and ensuring transparency in how we handle your personal data.
Our company is located at Schlossstrasse 5, 8586 Erlen, Switzerland. By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Data
When you use our contact form, we collect the following personal information that you voluntarily provide to us: your name, your email address, your message content, and your budget information (“Dein Budget”). We only collect this information when you actively submit it through our contact form.
2.2 Automatically Collected Data
When you visit our Website, we automatically collect certain information through Google Analytics, including your IP address (anonymized), browser type and version, operating system, referring URLs, pages visited and time spent on those pages, and general geographic location (country/region level). Google processes data in the United States and other third countries without an adequacy decision from the Swiss Federal Council. Transfers are safeguarded by Google’s standard data protection clauses (or equivalent measures).
For more details, see Google’s Data Processing Terms: https://www.google.com/analytics/terms/dpa/dataprocessingamendment_20200816.html
3. How We Use Your Information
We use the information we collect for the following purposes: to respond to your inquiries and communicate with you about our software development services, to understand how visitors interact with our Website and improve user experience, to analyze Website traffic and usage patterns, and to maintain and improve our Website’s functionality and security.
4. Legal Basis
We process your personal data on the following legal bases:
- For contact form data: our legitimate interest in responding to your inquiries and offering our services (Art. 31(2)(b) FADP), or potentially contract initiation/performance.
- For automatically collected analytics data: our legitimate interest in analyzing and improving our website (Art. 31(2)(b) FADP).
- Where applicable, your consent (e.g., if we ever introduce non-essential tracking beyond basic analytics).
5. Cookies and Tracking Technologies
We use Google Analytics to collect and analyze information about how visitors use our Website. Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form.
The information generated by these cookies about your use of the Website (including your IP address) is transmitted to and stored by Google on servers that may be located outside of Switzerland. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity, and providing other services relating to Website activity and internet usage.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout. You may also refuse the use of cookies by selecting the appropriate settings on your browser.
6. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. Your information is only shared with Google Analytics for the purposes described in Section 4. We may also disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
7. Data Retention
We retain personal data collected through our contact form only for as long as necessary to fulfill the purposes for which it was collected, including to respond to your inquiry and maintain records of our communications. Analytics data is retained according to Google Analytics’ data retention settings.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Under applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR) where applicable, you have the following rights: the right to access the personal data we hold about you, the right to request correction of inaccurate personal data, the right to request deletion of your personal data, the right to restrict or object to processing of your personal data, and the right to data portability.
To exercise any of these rights, please contact us using the information provided in Section 11.
10. Children’s Privacy
Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights regarding your personal data, please contact us at:
Kiwih
Schlossstrasse 5
8586 Erlen
Switzerland
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Switzerland. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Switzerland.